Q. Submitteras a Medical Student, is there a discount I can enjoy with in order to attend PACD23?

Yes, PACD23 offer a discount to encourage the promising young medical students, post-graduate trainees and basic scientists-in-training to the Diabetes. Applicants should send a notification of the university they enrolled in to enjoy the discount offered to students and the like.

Abstract submitters: Payment

Q. As a presenter, do I need to pay and register to attend?

All presenters must pay and register to attend Congress. Non-registered presenters and/or presenters who have not paid to attend, shall not be permitted to access the session(s) at which they are scheduled to present.

Registration Confirmation Ticket

Q. Where do I find my registration confirmation number?

Your registration confirmation number is located in the upper right-hand corner of your confirmation e-mail.

Credit Card Rejection

Q. The registration system rejected my credit card information. Why?

Your card may be rejected if the address verification you are entering is NOT your billing address. The address you enter must match exactly what is printed on your credit card statement. Your card may also not be accepted if you have made more than 5 transactions within a 24 hour period. You are NOT registered if your credit card was not accepted. If you leave the site, your information is not saved.

Credit Card Verification Number

Q. What is a CVN code and where do I find it?

A CVN code (Credit Card Verification Number), is a security code printed on all major credit cards. American Express 4-digit CVNs are located on the front of the card. Visa and MasterCard print their 3-digit CVNs on the back of the card. (Please note that some of the newer American Express cards have 2 CVN numbers; they also have 3 numbers on the back).


Registration Alteration

Q. I registered and need to alter my registration. How do I do this?

Name changes and substitutions are not permitted.

Q. I registered but can no longer attend. May I transfer my registration to some else?

Name changes and substitutions are not permitted.


Q. I registered but can no longer attend. What is the refund policy/process?

  • All cancellation and refund requests must be made in writing and submitted via email to pure@onlinediabetes.net

  • For a full refund of the registration fee (less a €50 administrative fee), cancellation requests must be received by Nov. 30, 2017.

  • Cancellation requests received between Dec. 1, 2017 and Dec. 15, 2017, will receive a partial refund of 50% of the registration fee.

  • Cancellation requests received after Dec 15, 2017, will not receive a refund of the registration fee.

  • All attempts will be made to process refunds within 30 days of cancellation.

Hotel Booking

Q. What is the Housing Bureau?

A housing bureau is a centralized system that instantly links delegates to the main page detailing the PACD23 official hotels. From there, delegates can view information on each official PACD23 hotel (make comparisons) and complete their hotel room reservation based on their preferences, such as cost or proximity to the venue.

Q. How do I book my hotel room through the PACD23 housing bureau?

Your first step is to register to attend PACD23. In your confirmation e-mail, you will be provided an Access Code to use in order to complete your hotel room reservation through the dedicated PACD23 Housing Bureau.

CME Credit

Q. How can I obtain my CME credit?

The certificate of attendance that you receive reflects the total number of CME credits for all of PACD23, including accredited symposia.

Attendance Certificate

Q. How do I get the certificate of attendance?

You may obtain your certificate of attendance for PACD23 by completing our online evaluation survey. Once you have completed the survey, you will be provided a link to receive your certificate of attendance.

PACD23 Program

Q. When can I expect to see an electronic version of the final program for PACD23?

The online version of the Final Program will be available at the end of January 2019.


Q. I am interested in exhibiting. Where can I locate information on exhibition at PACD23?

All the information you need to become an exhibitor can be found in the Invitation to Support, including all necessary applications forms and deadlines.

Q. I am interested in sponsoring. Where can I find information on becoming a sponsor for PACD23?

All the information you need to become a sponsor can be found in the Invitation to Support, including all necessary applications forms and deadlines.

Presentation Room Equipment

Q. What equipment will be in my presentation room?

Scientific session and breakout rooms are equipped with a Windows-based PC desktop computer, cue device with a laser pointer, podium with microphone, LCD projector and screen, and a head table with 2 microphones.

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Contact Us

Pure Spot Events Management
Tel: +20 2 267 21 944
Fax: +20 2 267 18 421
E-mail: info@purespot.org
Website www.purespot.org
E-mail: registration@arab-diabetes.com